Effective Date: 2025
Welcome to Visal International (“we,” “us,” or “our”). By accessing or using our website, services, or products, you agree to comply with and be bound by the following terms and conditions (“Terms of Service” or “Agreement”). These Terms govern your use of our services, which include international trading and the related operations we provide. If you do not agree with these Terms, you should not access or use our services.
1. General Terms
1.1. Eligibility
You must be at least 18 years old to use our services. By using our website or services, you represent that you are legally able to enter into contracts and are authorized to do so.
1.2. Modification of Terms
We reserve the right to modify or update these Terms at any time. When we do, the updated Terms will be posted on this page with an updated effective date. Your continued use of our services after such changes signifies your acceptance of the updated Terms.
1.3. Account Creation
Certain features of our services may require you to create an account. You agree to provide accurate and up-to-date information and are responsible for maintaining the confidentiality of your login credentials. You are also responsible for all activities that occur under your account.
2. Services Provided
2.1. International Trading
We provide international trading services that facilitate the buying, selling, and exchange of goods and services between businesses worldwide. Our services may include, but are not limited to, export and import solutions, market analysis, logistical support, and trade consulting.
2.2. Service Availability
We strive to provide uninterrupted services. However, we do not guarantee that our services will always be available without delays or issues. Maintenance, upgrades, or unforeseen circumstances may occasionally affect the availability of our services.
3. Use of Services
3.1. Prohibited Activities
You agree not to use our services for any illegal, harmful, or unauthorized purposes, including but not limited to:
- Engaging in fraudulent or deceptive practices.
- Violating any applicable laws or regulations, including international trade laws.
- Attempting to gain unauthorized access to our systems or other users’ accounts.
- Distributing malware, viruses, or other harmful code.
- Engaging in any activity that disrupts or damages our platform, services, or systems.
3.2. Compliance with Laws
You are responsible for ensuring that any transactions you engage in through our services comply with all applicable local, national, and international laws, including customs regulations, export controls, and sanctions. You must also ensure that the products and services traded do not violate any laws, including intellectual property rights, health, safety, or environmental laws.
4. Payment and Transactions
4.1. Payment Terms
All transactions conducted through our platform are subject to our pricing terms, which are displayed at the time of the transaction. You agree to pay all amounts due for the goods or services purchased, including any applicable taxes, fees, or duties.
4.2. Currency
All payments shall be made in the currency specified by us at the time of transaction. Any currency conversion fees will be your responsibility.
4.3. Refunds and Disputes
Any issues regarding transactions (such as refunds or disputes) should be handled through our customer service team. We will work in good faith to resolve issues but are not responsible for losses incurred due to third-party providers, shipment delays, or other factors outside our control.
5. Intellectual Property
5.1. Ownership
All content on our website, including logos, designs, text, images, and software, is owned by Visal International or licensed to us. You are granted a limited, non-exclusive, non-transferable license to access and use our services for personal or business purposes as allowed by these Terms.
5.2. Restrictions
You may not use, copy, reproduce, or distribute any of our intellectual property without prior written consent from us.
6. Privacy and Data Protection
6.1. Data Collection
We collect and use personal data in accordance with our Privacy Policy. By using our services, you agree to the collection and use of data as outlined in that policy.
6.2. Data Security
While we take reasonable measures to protect your data, we cannot guarantee the absolute security of any information transmitted over the internet.
7. Limitation of Liability
7.1. Disclaimer of Warranties
We provide our services “as is” and without any warranty or representation of any kind, express or implied. We do not guarantee that our services will meet your specific requirements or be uninterrupted, secure, or error-free.
7.2. Limitation of Liability
To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of our services, even if we were advised of the possibility of such damages. Our total liability will not exceed the amount you paid to us in the 12 months preceding the event that caused the liability.
8. Dispute Resolution
8.1. Arbitration
Any disputes arising from or relating to these Terms or your use of our services will be resolved through binding arbitration in Istanbul. The arbitration will be conducted in English.
8.2. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Turkiye, without regard to its conflict of law principles.
9. Termination of Account
9.1. Termination by You
You may terminate your account at any time by contacting us through the support channels. Upon termination, you will remain liable for any outstanding fees or obligations incurred up until the termination date.
9.2. Termination by Us
We reserve the right to suspend or terminate your account and access to our services at our discretion, with or without notice, if we believe that you have violated these Terms or engaged in any activity harmful to our operations.
10. Miscellaneous
10.1. Entire Agreement
These Terms constitute the entire agreement between you and Visal International regarding the use of our services and supersede all prior agreements, understandings, and representations.
10.2. Severability
If any part of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.3. Force Majeure
We shall not be held liable for any delay or failure in performance due to events beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, or government actions.
11. Contact Information
If you have any questions or concerns about these Terms, please contact us at: